P R O D U C T D E S I G N W O R K

Catch Compliance Gaps Early

Catch Compliance Gaps Early

Catch Compliance
Gaps Early

Led the end-to-end redesign of Samsara’s Qualifications product, giving HR and Compliance Managers real-time visibility into employee credentials, certifications, and training records. Partnered with product, engineering, and design leadership to build a scalable foundation that solved immediate pain points: visibility into missing or expired records, lack of alerts and 3rd party integrations.

Role:

Design UX/UI Lead

Timeline:

6 months

Team:

1 Principal PM,
1 Senior EM, 3 Engineers

Collaborators:

6 Stakeholders

Users:

HR and Compliance Managers

Outcomes:

Adopted by many
enterprise orgs

Role:

Design UX/UI Lead

Timeline:

6 months

Team:

1 Principal PM,
1 Senior EM, 3 Engineers

Collaborators:

6 Stakeholders

Users:

HR and Compliance Managers

Outcomes:

Adopted by many
enterprise orgs

Role:

Design UX/UI Lead

Timeline:

6 months

Team:

1 Principal PM,
1 Senior EM, 3 Engineers

Collaborators:

6 Stakeholders

Users:

HR and Compliance Managers

Outcomes:

Adopted by many
enterprise orgs

Role:

Design UX/UI Lead

Timeline:

6 months

Team:

1 Principal PM,
1 Senior EM, 3 Engineers

Collaborators:

6 Stakeholders

Users:

HR and Compliance Managers

Outcomes:

Adopted by many
enterprise orgs

Problem
Lack of Visibility, High
Compliance Risk
Lack of Visibility, High Compliance Risk
Lack of Visibility, High Compliance Risk

Compliance teams lacked visibility into expired or missing employee and asset records, often discovering gaps only during audits leading to costly penalties and downtime. Without alerts, integrations, or a centralized view, teams managed records across paper, spreadsheets, and third-party systems, creating redundant work and limited confidence in audit readiness.

Compliance teams lacked visibility into expired or missing employee and asset records, often discovering gaps only during audits leading to costly penalties and downtime. Without alerts, integrations, or a centralized view, teams managed records across paper, spreadsheets, and third-party systems, creating redundant work and limited confidence in audit readiness.

Research & Insights
Give Managers a Unified View
of Workers and Assets

We spoke with HR and compliance managers to understand their workflows. Our research uncovered six key needs, guiding us to design a unified tool for managing assets and workers, ensuring compliance, and supporting better decision-making.

Approach & Designs
Managing Workers and
Assets Together
Managing Workers and Assets Together

I started by defining the terminology and structure of product components, clarifying how sets and templates worked together, and identifying the optimal dashboard organization through research and audits. Since this was a highly requested feature, we moved quickly focusing first on worker qualifications with our existing Forms infrastructure. We ran weekly prototype feedback sessions and launched an alpha with two customers to test worker-centric workflows.

Feedback revealed the need for dashboards covering both workers and assets, along with alerts for expiring records. Based on this, we accelerated the roadmap to include asset qualifications for closed beta and deferred the self-serve driver upload flow to the next phase.

I started by defining the terminology and structure of product components, clarifying how sets and templates worked together, and identifying the optimal dashboard organization through research and audits. Since this was a highly requested feature, we moved quickly focusing first on worker qualifications with our existing Forms infrastructure. We ran weekly prototype feedback sessions and launched an alpha with two customers to test worker-centric workflows.


Feedback revealed the need for dashboards covering both workers and assets, along with alerts for expiring records. Based on this, we accelerated the roadmap to include asset qualifications for closed beta and deferred the self-serve driver upload flow to the next phase.

I started by defining the terminology and structure of product components, clarifying how sets and templates worked together, and identifying the optimal dashboard organization through research and audits. Since this was a highly requested feature, we moved quickly focusing first on worker qualifications with our existing Forms infrastructure. We ran weekly prototype feedback sessions and launched an alpha with two customers to test worker-centric workflows.

Feedback revealed the need for dashboards covering both workers and assets, along with alerts for expiring records. Based on this, we accelerated the roadmap to include asset qualifications for closed beta and deferred the self-serve driver upload flow to the next phase.

I started by defining the terminology and structure of product components, clarifying how sets and templates worked together, and identifying the optimal dashboard organization through research and audits. Since this was a highly requested feature, we moved quickly focusing first on worker qualifications with our existing Forms infrastructure. We ran weekly prototype feedback sessions and launched an alpha with two customers to test worker-centric workflows.

Feedback revealed the need for dashboards covering both workers and assets, along with alerts for expiring records. Based on this, we accelerated the roadmap to include asset qualifications for closed beta and deferred the self-serve driver upload flow to the next phase.

01
Dashboard to Track Qualification Status

A centralized dashboard where each driver’s qualifications are clearly displayed, highlighting missing, expired, or upcoming records. Filterable tabs let managers focus on compliance efficiently without sorting through large document lists.

02
Upload Records with AI Extract & Autofill

Managers and drivers can quickly upload qualification records using AI extraction. Drivers in the self-serve flow can simply take a photo to renew or submit new records, while managers benefit from faster record creation.

03
Templates & Sets to Streamline
Record Creation
Templates & Sets
to Streamline
Record Creation

Access default templates for the most common qualification records or create custom templates to match your organization’s specific needs simplifying record creation and reducing errors.

04
Configurable Alerts Based on Qualification Rules
Configurable
Alerts Based on Qualification Rules

Set alerts for expiring or missing records, and even trigger critical notifications like stopping a moving vehicle if an asset is non-compliant. Fully configurable to match compliance policies.

05
Self-Serve Driver Mobile Flow

Drivers will get notifications and can upload new or expiring qualification records directly from their mobile device. Submitted records go straight to managers for approval, reducing the manual administrative work of uploading records.

06
Manager Workflows for
Review & Approval
Manager
Workflows for Review & Approval
Manager Workflows for Review & Approval

Managers can review submissions, approve valid records,
or request corrections to ensure all data is accurate and audit-ready.

Adoption & Impact
What Happened After Launch

$100K

revenue generated in the
first week of launch

High

Adoption by large enterprise customers
Adoption & Impact
What Happened After Launch

$100K

revenue generated in the
first week of launch

High

Adoption by large enterprise customers
Adoption & Impact
What Happened After Launch

$100K

of organizations in Closed
Beta viewed the page

High

Adoption by large
enterprise customers
Adoption & Impact
What Happened After Launch

$100K

of organizations in Closed
Beta viewed the page

High

Adoption by large
enterprise customers
Adoption & Impact
What Happened After Launch

$100K

revenue generated in the first week of launch

High

Adoption by large enterprise customers
Adoption & Impact
What Happened After Launch

$100K

of organizations in Closed

Beta viewed the page

High

Adoption by large enterprise customers

Connect

Let’s create your next big idea.

Home

My Work

© 2025 Laura Ho Designs

Home

My Work

© 2025 Laura Ho Designs

Connect

Let’s create your next big idea.

Home

My Work

© 2025 Laura Ho Designs

Connect

Let’s create your
next big idea.

Home

My Work

© 2025 Laura Ho Designs